Here's a couple of websites for whenever you call your cable or phone company and get carpal tunnel from hitting buttons for 20 minutes just to talk to an operator to fix the bill they screwed up.
GETHUMAN is an online database of company secrets to avoid those menus and go directly to a human agent. Their list includes all the utility companies as well as credit cards and insurance groups.
Another site that's popped up is NoPhoneTrees which does similar work but also takes it up one notch and does most of the work for you than transfer the call back to your number. Nice.